Congrats on your new bundle of pet perfection!
Because you’ve got big adventures ahead and the chance of a few scrapes along the way, now is the perfect time to sign up to 6 weeks FreeCover for your puppy or kitten.
It’s a free, no obligation way to help protect you and your pet from the costs of unexpected or emergency trips to the vet (up to $2,000*) for these first few weeks while you get your head around things.
- 6 weeks free insurance with cover up to $2,000*.
- Cover for if your puppy or kitten has an accident and injures themselves
- Cover for if your pet gets sick after 5 days
- Use at any vet across New Zealand
Elsa’s accident showed us that anything can happen at any time.
Focus on getting them the treatment they need ... not the cost of care
6 weeks FreeCover protects you from unexpected (and expensive) vet bills while you focus on your new puppy or kitten.
With our plain language policy document it’s easy-to-understand pet insurance
6 weeks FreeCover reimburses you up to a total of $2,000 in vet bills for 100s of common (and not-so-common) conditions and scenarios, like:
Accidental injuries, caused by things like:
Illnesses your pet develops, after 5 days like:
And it covers the services you’ll need to diagnose and treat your furry friend, like:
Prescription medications
Meds prescribed for your pet’s injury or illness.
Laboratory tests
Blood tests, urine analysis, and labworks.
Imaging
X-rays, MRIs, CT scans, and ultrasounds.
Surgery
Surgical procedures including disposable instruments, medications and surgical dressings.
Hospitalisation
Monitoring and treatment for medically necessary overnight stays.
Nursing care
Veterinary clinic nursing fees.
Physiotherapy
Rehabilitation to enable recovery from illness & injury (including hydrotherapy).
See the FreeCover Policy Document for the T&Cs and exclusions that apply.
Southern Cross Pet Insurance expedited a costly
surgery without any dramas. Their care and
response was so valued at a stressful time when
my little man needed so much help.
FreeCover is written in plain language
Insurance policies can be confusing - leaving you wondering what you’re covered for, and what you’re not.
That’s why FreeCover is written in plain language. So you can quickly see what your pet is covered for - without needing a legal dictionary.
We're proud all our policy documents have been awarded the WriteMark meaning they’ve been recognised for meeting a high standard of plain language.
FreeCover can be used at vets across New Zealand, and it’s easy to make a claim online
Use FreeCover anywhere in New Zealand - at your regular vet, specialist vet, and urgent or emergency vet clinic
Claim from your couch. Your car. Or wherever you are.
With easy online claiming, getting reimbursed for your pet’s treatment costs is fast and simple.
Amazing service! From queries to explanations, I was
pleasantly surprised how easy the entire process was!
The award-winning way to get your cover or claim questions answered
At the vet and want to chat about your cover? Or wondering about a claim?
Our Hamilton-based customer service team have won the Reader’s Digest Gold Quality Service Award every year since 2017 (except for 2022 and 2023 when we got Silver) and are here to help Monday to Friday.
FreeCover provides 6 weeks cover up to $2,000 for eligible vet treatment costs
If your new puppy or kitten gets accidentally injured or develops an illness, you’ll be reimbursed eligible vet treatment costs up to $2000 - less a $100 per health condition excess for each separate illness or injury.
Want more than FreeCover?
PetCare provides wide-ranging longer term cover for when your pet gets hurt, sick or develops an ongoing condition. AcciPet covers them for accidents only.
Compare PetCare and AcciPet plans
Southern Cross Pet Insurance is the pet insurer trusted by the New Zealand Veterinary Association.
It's so important for pet owners to plan for unexpected vet costs.
We generally don't plan for acute trauma or unexpected illness in our pets and situations may be challenging to manage on a tight budget.
That's why I feel relieved when a pet owner says “I've got pet insurance”.
Sally Cory
Emergency & Critical Care Veterinarian
Head of Veterinary Services (Companion Animals) NZ Veterinary Association
Protect yourself and put your new furry friend first with FreeCover
Go from wondering how you’d pay for large, unexpected vet bills to knowing you’ve got cover if your puppy or kitten gets sick or hurt.
- Cover for accidental injuries
- Cover for illnesses
- Use any vet, specialist, urgent care or emergency clinic
- Up to a total of $2,000 cover for 6 weeks
- Easy online claiming
- Fast reimbursement on eligible treatment costs
- Award-winning customer service
Frequently asked questions
Get cover you can be confident about
With FreeCover you’ll be reimbursed for eligible vet treatment up to a total of $2,000 should your puppy or kitten gets sick or accidentally injured.
Get FreeCover